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If you are using mail.tomahawk.ca as your outgoing SMTP server you will be required to have SMTP authentication enabled. For security reasons our server will only allow authenticated users to send email.
To enable SMTP authentication through Outlook 2010 do the following:
- From the File menu, select "Info" and choose "Account Settings".
- Select your email account and click the "Change" button above.
- At this point you should see who you are using as your SMTP/Outgoing server, most-likely mail.tomahawk.ca or your internet service provider. If you're using us proceed with the below steps, otherwise you may need to contact whoever you're using to send out email to see what their settings are (Rogers, Bell, etc)
- Click the "More Settings..." button in the bottom-right corner of the E-Mail Accounts window. In the Internet Email Settings window, click the "Outgoing Server" tab.
- Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked and "use same settings as my incoming mail server" is selected.
- Click the "Advanced" tab and make sure that "Use the following type of encrypted connection" is set to "None" for the outgoing (SMTP) port settings.
- Change the outgoing server port to 366.
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